Senior Account Manager



The successful applicant will provide project management, administration and strategical support for major advertising and marketing clients and campaigns. Daily contact with clients is an essential part of the job and, as such, offering strategic and forward-thinking ideas is essential to the productive communication process. A professional demeanor, along with a confident and competent attitude, is necessary to instill trust in the agency/client relationship.

Job Responsibilities

  • Collaborate with other agency disciplines on behalf of the client
  • Provide proactive strategic leadership and client project management
  • Attend client meetings and take action on requested deliverables
  • Anticipate client communication challenges and develop recommendations
  • Work with agency team to develop and implement marketing and public relations plans
  • Work with agency team to prepare presentations, marketing plans, news releases, reports, etc.
  • Execute tasks associated with marketing plans
  • Plan and manage key events, including planning logistics, setting up and execution
  • Manage community and civic engagement programs and outreach on behalf of clients
  • Manage collaboration for strategic implementation of social and digital media strategies
  • Manage content direction and agency collaboration for client social media accounts
  • Research marketing trends and provide competitive analysis
  • Manage agency and client collaboration for development of client creative campaigns
  • Prepare documents for presentation to client
  • Monitor and manage budgets
  • Review and approve client invoices and billing statements

Job Qualifications

  • Bachelor’s degree in communications, advertising or marketing is preferred
  • Minimum of five years of relevant marketing/public relations/advertising agency experience or related experience
  • Ability to work as an authoritative figure on a busy team
  • Ability to manage multiple projects and activities
  • Ability to effectively organize work, establish and maintain schedules
  • Full awareness of creative processes and techniques – including digital platforms
  • Excellent written and oral communication skills
  • Significant experience in professional client relationship management
  • The ability to plan and strategize at a senior level
  • A persuasive and confident approach to creative projects
  • Keen attention to detail and budgetary restraints
  • Willingness to note relevant trends and develop ideas
  • Proficient in Excel, Word, PowerPoint and/or Keynote

Employment Type

  • Full Time
  • Little Rock Office
  • Weekly flex day with option for remote work

Compensation and Benefits

  • Competitive salary
  • Employee Stock Ownership Plan (ESOP)
  • Annual profit-sharing bonus
  • 401-K savings plan
  • Explore Arkansas - annual expense reimbursement for qualifying vacations
  • CJRW Cares – employee-guided non-profit giving program
  • Flexible spending account for health and dependent care
  • Generous insurance plans available (health, dental, life insurance, AD&D, short-term and long-term disability)
  • Paid time off
  • Company paid holidays
  • Paid parking

About CJRW

CJRW is an advertising agency that generates ideas to build brands, solve problems, change perceptions and generate success. We are driven by smart, passionate people who are committed not only to the prosperity of our clients but also to the positive growth of the communities we serve.

Employees are owners through the agency’s Employee Stock Ownership Plan (ESOP). The ESOP is a long-term, tax‑deferred investment plan designed to reward all employee-owners for the financial success achieved by the company.